We partnered with a $2B electrical supply retailer to modernize its eCommerce search experience using artificial intelligence. The solution combined natural language processing with advanced product-matching algorithms to better understand customer intent and deliver highly relevant search results—even when customers searched using incomplete information, misspellings, or industry-specific terminology.
The AI search engine was integrated directly into the client's existing eCommerce platform and optimized for both speed and accuracy. By continuously learning from historical search behavior, product metadata, and contextual signals, the platform refined search results over time, making products easier to discover while creating a more intuitive shopping experience for customers.